The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Room!
“Every day, I returned to a meticulously cleaned room that felt fresh and inviting. It truly enhanced my stay!” view full review
Kids' Paradise!
“The kids' pool was very nice, perfect for my children to enjoy themselves while I relaxed nearby. They had so much fun!” view full review
Delicious Meals!
“The food was absolutely delicious—each meal was a treat that exceeded my expectations. I highly recommend trying everything!” view full review
Really good Service!
“The staff's friendliness was a standout, always greeting us with smiles and eager to assist with any needs we had. It made our experience even better!” view full review
General
Non-smoking rooms
Free Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
24-hour security
Air conditioning in public areas
Lift
Currency exchange
Gift/Newsstand
Sports & Fitness
Fitness centre
Services
24-hour room service
Car hire
Laundry
Medical facilities service
Bell staff/Porter
Welcome drink
Dining
Restaurant buffet
Bar/ Lounge area
Coffee/Tea in lobby
Buffet breakfast
Business
Business centre
Meeting/ Banquet facilities
Children
Cots
Game room
Spa & Leisure
Outdoor swimming pool
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Balcony
Dining table
Ironing facilities
Bathroom
Bath/ Shower
Hair dryer
Free toiletries
Media
Flat-screen TV
Telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Av Costera Miguel Aleman No. 1,
Acapulco,
Mexico,
39 869,
Guerrero
Map view
street view
Av Costera Miguel Aleman No. 1,
Acapulco,
Mexico,
39 869,
Guerrero
City landmarks
Event hall
Acapulco Convention Center
920 m
Park
House of Culture
750 m
Amusement Park
Roll Acapulco
910 m
Calle Ninos Heroes de Veracruz 5-A
Excursiones Aca
660 m
Beach
Playa Cici
1.1
km
Costa Azul
Playa Bananas
910 m
Balcones de Costa Azul
850 m
Beach
Playa Condesa
2.4
km
Night club
LOVE Acapulco
1.4
km
Parque Norte 185
Parque Merle Oberon
1.2
km
Praderas de Costa Azul
2.0
km
Night club
BLV Believe
1.3
km
Bahía de
Bahia De Santa Lucia
1.3
km
Playa del Secreto
1.3
km
Beach
Playa Icacos
1.6
km
Vientos Cardinales s/n
Chapel of Peace
2.3
km
Theatre
Teatro Juan Ruiz de Alarcon
1.4
km
AcapulcoMexico
Old Acapulco
2.1
km
Botanical Garden
Botanical Gardens of Acapulco
1.7
km
Avenida Costera Miguel Aleman
2.5
km
Parque el Veladero
el Veladero National Park
2.0
km
Club Deportivo La Condesa Calle Roca Sola 17 Zona Dorada La Condesa
El Fuerte del Virrey Museo & Gourmet
2.3
km
Av Costera Miguel Alemán S/N
Diana the Huntress
3.0
km
Cumbres de Llano Largo
2.4
km
Nearby
Ave Costera Miguel Aleman
Museo Historico de Acapulco
510 m
Carretera Aeropuerto Entrada por restaurante Los Pavorreales
Laguna de Tres Palos
150 m
Night club
Baby'O Acapulco
430 m
Av Costera Miguel Alemán 500
Emotion Jai Alai
230 m
Rusta Especial Icacos
Jai Alai Acapulco
320 m
Mall
Sanborns Acapulco Oceanic
590 m
Restaurants
Lazaro's Kitchen Bar
360 m
Avenida Costera Miguel Aleman # 20 Costa Azul
Combat Wing's
500 m
Avenida Costera Miguel Aleman 18
100% Natural El Marlin
520 m
Avenida Costera Miguel Aleman No. 3126 a lado Pabellón Costera
Questa Pasta
560 m
Avenida Costera Miguel Aleman 3124 Pabellon Costera
Ruben's Hamburgers
550 m
Avenida Costera Miguel Aleman 3124 en la Pabellón Costera
El Pesca'O
570 m
Teniente F. Maury No. 1-A Costa Azul
McCarthy's Irish Pub
580 m
Av. Costera Miguel Aleman # 2310 Col. Costa Azul
Nuevo Gusto
610 m
Teniente Mateo F Maury #1 Fracc Costa Azul
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
7.7
Location
8.0
Service
8.0
Dining
7.7
Guest reviews
7.8/10
based on 7 reviews
3.5/5
based on 920 reviews
7.6
7.6/10 based on 1267 reviews
#20 of 200 hotels in Acapulco based on Tripadvisor
Daniel
United States,
January
2024
7.8/10
The hotel had its ups and downs, with spacious and lovely rooms but delays in readiness. The service was friendly but lacked speed, and the location near the beach was great yet marred by some litter. The dining experience varied from awesome variety to just ok, while the facilities offered were satisfactory.
Rooms
8.0
Although my room was not ready at the check-in time, I was pleasantly surprised by the spacious and cozy ambiance. The big bed and balcony added to the charm.
Service
7.0
The staff members were helpful and accommodating, but the service was a bit slow at times.
Location
9.0
The hotel's position was excellent, with fantastic views of Acapulco and being really close to the beach, although the presence of some beach litter was disappointing.
Dining
7.0
The dining experience had its highs and lows. The variety of dishes was impressive, but the overall quality was just ok, with some dishes being slightly overpriced.
Facilities
8.0
The facilities provided were adequate for a comfortable stay, offering the essential services one would expect.
Jason
United States,
November
2023
8.2/10
The hotel offered spacious rooms with a great view of the beach and pools, making the stay enjoyable despite some minor issues. The service was exceptional, with staff being patient, kind, and flexible to accommodate dietary needs. The location was convenient and secure, although some litter on the beach was a drawback. Dining options were varied and impressive but some dishes were not as exceptional. Overall, a pleasant stay with great amenities but some room for improvement.
Rooms
8.0
The rooms were very spacious with a great view of the beach and pools.
Service
9.0
The staff was very patient, kind, polite, and awesome, making the service top-notch.
Location
8.0
The location was safe, secure, out of the way but convenient, with easy access to stores.
Dining
8.0
The dining experience was awesome with a variety of food options and attentive wait staff.
Facilities
8.0
The hotel offered great facilities to enhance the stay.
Dennis
United States,
July
2023
7.4/10
My stay at the hotel was quite mixed. The rooms were big enough and boasted a sea view terrace, which was lovely, but they fell short of a 4-star rating due to some issues like Wi-Fi failures and a terrible noise from the pipes. The service was friendly and helpful, although there was a slight hiccup when I saw a staff member watching a porn video on his phone. The location was safe and had good security measures in place, but the beach cleanliness left something to be desired. Dining was a pleasant experience, albeit a bit expensive. Overall, the hotel had its ups and downs.
Rooms
7.0
The rooms were big enough with a sea view terrace, but had some issues like Wi-Fi failures and a horrible noise from the pipes.
Service
8.0
The service was friendly and helpful, but I did witness a staff member watching a porn video on his phone.
Location
7.0
The location was safe with good security measures, but the beach cleanliness could have been better.
Dining
8.0
The dining experience was great but a little expensive.